Thank you for shopping with Wotira! We are dedicated to delivering high-quality products and exceptional service. Below is our shipping policy, designed to provide clarity and transparency.
Shipping Information
- Order Processing: Orders are processed Monday through Saturdayand typically ship within 1-3 business days. Orders placed after 6:00 PM will be processed the next business day. We do not process or ship orders on weekends or holidays.
- Shipping Destinations:
- United States: Free shipping for all U.S. orders. Delivery time is approximately 4-5 business days after shipment.
- Worldwide: Flat-rate shipping of $11.95 for international orders. Delivery time is approximately 15-20 business days after shipment.
Returns and Refunds
We aim for your complete satisfaction with every purchase. If you are not satisfied, we offer a 35-day return policy from the delivery date.
- Eligibility for Returns:
- Items must be unused, in the same condition as received, and in their original packaging.
- How to Initiate a Return:
- Contact us at [email protected] with your order details. We will provide the return address and instructions.
- Refund Process:
- Once the returned item(s) are received and inspected, we will notify you of the refund status.
- Approved refunds will be processed to your original payment method. Refunds may take 5-12 business days, depending on your payment provider.
- Return Shipping:
- Customers are responsible for return shipping costs.
- We are not liable for lost or damaged items during the return shipping process.
Contact Us
For questions about our Shipping Policy or to initiate a return, contact us at [email protected]. We are committed to ensuring a seamless shopping experience for you.