Thank you for shopping with Wotira! We are dedicated to delivering high-quality products and exceptional service. Below is our shipping policy, designed to provide clarity and transparency.

Shipping Information

Order Processing
Orders are processed Monday through Saturday and typically ship within 1–3 business days. Orders placed after 5 PM (EST) will be processed on the next business day. We do not process or ship orders on Sundays or holidays.

Shipping Destinations
We currently ship within the United States only.

  • Shipping Fee: Free shipping on all U.S. orders.
  • Estimated Delivery Time: 4–5 business days.

Returns and Refunds

We want you to be fully satisfied with your purchase. If you’re not happy with your order, you may return it within 35 days of the receipt date.

Eligibility for Returns

  • Items must be unused, in the same condition as received, and in their original packaging.
  • Items that are defective or damaged upon arrival are eligible for a full return at no cost to the customer.

How to Initiate a Return
Please contact us at [email protected] with your order details. We will provide return instructions and the return address.

Refund Process

  • Once we receive and inspect the returned item(s), we will notify you of the refund status.
  • Approved refunds will be issued to your original payment method.
  • Refunds typically take 5–12 business days to appear, depending on your payment provider.

Return Shipping Costs

  • If the return is due to defective or incorrect items, Wotira will cover the return shipping costs.
  • For all other returns (e.g. change of mind), customers are responsible for return shipping fees.
  • We are not responsible for lost or damaged items during the return shipping process if not due to our fault.

Contact Us

For any questions about this Shipping Policy or to start a return, please email us at [email protected]. We’re here to help and ensure a smooth shopping experience.