At Wotira, we strive to ensure a seamless shopping experience. We understand that circumstances may change, and you might need to cancel an order. Below is our clear and transparent cancellation policy.
Order Cancellation
Before Shipment
You may cancel your order at any time before it has been shipped by contacting our support team at [email protected].
- Please include your order number and the reason for cancellation.
- If the cancellation request is received before the order is processed or shipped, a full refund will be issued to your original payment method.
- Refunds typically take 5–12 business days to appear, depending on your financial institution.
After Shipment
If your order has already shipped, it can no longer be canceled.
- In this case, you may return the item after delivery by following our Returns & Refunds Policy.
- Customers are responsible for return shipping costs.
Cancellations by Wotira
In rare instances, Wotira may cancel an order due to:
- Stock unavailability
- Payment issues
- Shipping address concerns
- Other unforeseen operational reasons
If your order is canceled by us, you will be notified immediately, and a full refund will be issued to your original payment method.
Contact Us
If you have any questions about canceling your order or need assistance, please reach out to us at [email protected]. We’re here to help and ensure your satisfaction with every purchase.